Returns Policy

Returns policy:

At love Derma we realise from time to time you may need to return items, and we are delighted to show this to our valued customers.

We’ll gladly accept returns for any products purchased from LoveDerma.co.uk and will issue a full refund upon receiving your items within 30 days of the PURCHASE date. All returns must be pre-approved by customer service.

Please contact us via email, phone or live chat should you have any discrepancies with your order.

Follow the simple instructions below:

Place the unused item in its original condition into original shipper packaging.

Our fantastic Returns Department are on 01422 353651 to help you with regards your order.

If you are unsatisfied with your order, we will adhere to do our upmost to either refund, or replace (T&C’s apply)

Love Derma Returns Department:

Love Derma
Focus House
1 Central Street
Halifax
HX1 1HU

Love Derma x

100% money back guarantee.

At Love Derma we want you to be delighted every time you shop with us. Occasionally though, we know you may want to return items.

We’ll gladly accept returns and offer a 100% money back guarantee on all products. If the product is damaged or faulty we reserve the right for non refund. All products must come back as sold.